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  Back to Chat OneTouch UltraSmart Product Managers

Chat with LifeScan's OneTouch® UltraSmart™ Product Managers

On March 5, 2003, LifeScan's OneTouch® UltraSmart™ Product Managers joined us for a caht about their new meter.

Chat Room Administrator Wed Mar 5 2003 20:15:00 Eastern US
The 'LifeScan' chat room is now open.


Wed Mar 5 2003 20:23:49 Eastern US
Ann(MI) (Philip,13) from 206.148.229.135
does anyone know someone using the One Touch Ultrasmart meter?

Wed Mar 5 2003 20:24:08 Eastern US
Ann(MI) (Philip,13) from 206.148.229.135
does anyone know someone using the One Touch Ultrasmart meter?

Wed Mar 5 2003 20:31:06 Eastern US
schustrs (diag at 5) from 67.64.100.41
We just got ours this morning

Wed Mar 5 2003 20:40:33 Eastern US
Dave (Type II for 7 years) from 12.36.114.210
I have been using a One Touch Profile and In Touch software for about five years. I travel frequently accross time zones and find that the only practical way to tag readings with the correct pre/post meal data is to use the 'Event Label' feature of the Profile meter. I have wanted to take advantage of the small blood sample and fast measurement capability of newer meters, but so far none have offered anything like the 'Event Label' feature that I rely on. It looks like the 'Food Comments' feature of the UltraSmart meter might be the answer. Will these Food Comments be recognized by the In Touch software in the same way as Event Labels when performing calculations based on meal times?

Wed Mar 5 2003 20:42:25 Eastern US
Terrell (45, T2, dx'd Nov 2001) from 4.65.150.131
hello folks

Wed Mar 5 2003 20:45:03 Eastern US
Jeff Hitchcock (Marissa, 15, dx'd at 2, pumping) from 216.68.227.14
Hi ... my daughter Marissa is using the UltraSmart ... she likes it a lot

Wed Mar 5 2003 20:46:00 Eastern US
Terrell (45, T2, dx'd Nov 2001) from 4.65.150.131
I'll be getting one as soon as I can find one locally.

Wed Mar 5 2003 20:49:15 Eastern US
Mel from 198.144.10.132
How long have people been using the UltraSmart?

Wed Mar 5 2003 20:50:43 Eastern US
Jeff Hitchcock (Marissa, 15, dx'd at 2, pumping) from 216.68.227.14
Mel, Marissa has had one for about 10 days ... I like the built in data functions -- reminds me of her school calculator

Wed Mar 5 2003 20:50:56 Eastern US
Michelle (mother of Jordon 3 dx'd 14mths/on pump) from 209.240.198.62
hi Jordon uses onetouch ultra

Wed Mar 5 2003 20:51:02 Eastern US
TigerLily (t1 15 yrs) from 137.186.254.184
kewl..... finally got on
i'm waiting for the ultra smart to show on the market up here in Canada

Wed Mar 5 2003 20:51:48 Eastern US
TigerLily (t1 15 yrs) from 137.186.254.184
i use the one touch Ultra since it's launch...... love the meter, just wish it had the Profile capabilities that i was used to..... the UltraSmart looks like what i've been looking for

Wed Mar 5 2003 20:52:10 Eastern US
Michelle (Jordon 3 dx'd 14mths/on pump) from 209.240.198.62
does anyone know when the ultrasmart will come to Utah?

Wed Mar 5 2003 20:52:37 Eastern US
Jeff Hitchcock (Marissa, 15, dx'd at 2, pumping) from 216.68.227.14
Michelle -- that would be a great question for the LifeScan team when they join us at 9pm

Wed Mar 5 2003 20:53:27 Eastern US
Michelle (Jordon 3 dx'd 14mths/on pump) from 209.240.198.62
ok ty jeff

Wed Mar 5 2003 20:53:27 Eastern US
Terrell (45, T2, dx'd Nov 2001) from 4.65.150.131
Michelle, best bet is to check with your local pharmacies.

Wed Mar 5 2003 20:54:32 Eastern US
Michelle (Jordon 3 dx'd 14mths/on pump) from 209.240.198.62
i asked Jordon's diabetes team and they didn't know

Wed Mar 5 2003 20:55:10 Eastern US
schustrs (diag at 5) from 67.64.100.41
Tom Thumb in Texas has them in warehouse, we begged for one early and got one today, should be in their systems any day now

Wed Mar 5 2003 20:55:23 Eastern US
TigerLily (t1 15 yrs) from 137.186.254.184
LifeScan's page says March generically....... no specific dates for areas

Wed Mar 5 2003 20:55:23 Eastern US
Mary Beth (mom to Catie, 12, dx'd 4-2-2002....Just got her new Ultrasmart today!!!) from 68.67.3.213
good evening

Wed Mar 5 2003 20:56:02 Eastern US
Terrell (45, T2, dx'd Nov 2001) from 4.65.150.131
so begging works? :-)

Wed Mar 5 2003 20:56:31 Eastern US
schustrs (diag at 5) from 67.64.100.41
Software for ultrasmart not to be released for another month according to their software department

Wed Mar 5 2003 20:56:35 Eastern US
Kikki (insullin dependent) from 209.226.187.94
I have used one touch, one touch II, profile, fast take, ultra and induo. Does aanyone know when it will be available in Canada?

Wed Mar 5 2003 20:56:41 Eastern US
Brucef (54 yr old type 2 dx 10 yrs ) from 209.173.186.202
I got an UltraSmart yesterday. So far I like it. But VA here in Ohio isn't supporting it.

Wed Mar 5 2003 20:56:42 Eastern US
krista (mom of 3 and 7 year old married since 1991) from 65.227.39.115
diagnosed in 1989 at age 19. Excited about ultra smart because i have been using lifescan since i began.

Wed Mar 5 2003 20:56:51 Eastern US
TigerLily (t1 15 yrs) from 137.186.254.184
i think the UltraSmart will blow the doors off the InDuo

Wed Mar 5 2003 20:56:53 Eastern US
Michelle (Jordon 3 dx'd 14mths/on pump) from 209.240.198.62
good evening Mary Beth

Wed Mar 5 2003 20:57:31 Eastern US
Terrell (45, T2, dx'd Nov 2001) from 4.65.150.131
Drugstore dot com has them if you want to mail order.

Wed Mar 5 2003 20:58:25 Eastern US
Mary Beth (mom to Catie, 12, dx'd 4-2-2002....Just got her new Ultrasmart today!!!) from 68.67.3.213
I ordered mine on Sunday from Diabetic Express...and received it today.

Wed Mar 5 2003 20:58:34 Eastern US
Brucef (54 yr old type 2 dx 10 yrs ) from 209.173.186.202
Price at Kroger Supermarket Pharmacy was $10 less than Drugstore.com

Wed Mar 5 2003 20:58:53 Eastern US
schustrs (diag at 5) from 67.64.100.41
Fifty Fifty Pharmacy http://www.fifty50.com/ has them in stock as well

Wed Mar 5 2003 20:59:06 Eastern US
Mary Beth (mom to Catie, 12, dx'd 4-2-2002....Just got her new Ultrasmart today!!!) from 68.67.3.213
hi Michelle, how are you? How long has Jordan been pumping? just being nosy...catie has been pumping since December

Wed Mar 5 2003 20:59:34 Eastern US
Terrell (45, T2, dx'd Nov 2001) from 4.65.150.131
good to know places that will have it less then MSRP.

Wed Mar 5 2003 20:59:40 Eastern US
Michelle (Jordon 3 dx'd 14mths/on pump) from 209.240.198.62
how do you like the ultrasmart so far Mary Beth?

Wed Mar 5 2003 20:59:55 Eastern US
DiabeticSolutions (SalesRep) from 67.34.166.79
I have an Ultra Smart right now, its a great product

Wed Mar 5 2003 20:59:59 Eastern US
Laura B (CWD Events, Sam's mom) from 68.43.235.39
Good evening, everyone. :-)

Wed Mar 5 2003 21:00:02 Eastern US
Michelle (Jordon 3 dx'd 14mths/on pump) from 209.240.198.62
Jordon has been pumping since last May

Wed Mar 5 2003 21:00:29 Eastern US
Brucef (54 yr old type 2 dx 10 yrs ) from 209.173.186.202
I was disappointed that InTouch software won't be available for another month or 2

Wed Mar 5 2003 21:00:29 Eastern US
Brucef (54 yr old type 2 dx 10 yrs ) from 209.173.186.202
I was disappointed that InTouch software won't be available for another month or 2

Wed Mar 5 2003 21:00:43 Eastern US
Michelle (Jordon 3 dx'd 14mths/on pump) from 209.240.198.62
hi Laura

Wed Mar 5 2003 21:01:05 Eastern US
Mary Beth (mom to Catie, 12, dx'd 4-2-2002....Just got her new Ultrasmart today!!!) from 68.67.3.213
we only played with it after dinner...looks like fun...sad that I get so excited over a glucose meter...LOL

Wed Mar 5 2003 21:01:45 Eastern US
Mary Beth (mom to Catie, 12, dx'd 4-2-2002....Just got her new Ultrasmart today!!!) from 68.67.3.213
There will be specific software for this meter? I need to get a cable first....

Wed Mar 5 2003 21:01:51 Eastern US
Kikki (insullin dependent) from 209.226.187.94
yeah sometimes it takes a long time for the software to be updated.

Wed Mar 5 2003 21:02:14 Eastern US
krista (mom of 3 and 7 year old married since 1991) from 65.227.39.115
i know the feeling of waiting for a newer easier monitor to use comes out.

Wed Mar 5 2003 21:02:20 Eastern US
Colleen C. (Moderator) from 148.177.9.134
Good evening everyone. LifeScan is excited to sponsor the OneTouch UltraSmart Product Team Chat tonight. Welcome John, Jennifer, and Shelly and thanks for talking with us about the new OneTouch UltraSmart Meter!

Wed Mar 5 2003 21:02:26 Eastern US
Brucef (54 yr old type 2 dx 10 yrs ) from 209.173.186.202
I was told that there will be a cable coming that will finally be USB instead of serial

Wed Mar 5 2003 21:02:33 Eastern US
Michelle (Jordon 3 dx'd 14mths/on pump) from 209.240.198.62
im excited anout the ultrasmart to mary beth i can't wait to get it

Wed Mar 5 2003 21:02:37 Eastern US
Daniel/FL (pump) from 4.65.200.86
Hi a new meter . . .hmmmmm

Wed Mar 5 2003 21:02:40 Eastern US
Jeff Hitchcock (Marissa, 15, dx'd at 2, pumping) from 216.68.227.14
As I understand it, the software can't be completed until the meter is done, so there's always a bit of a lag.

Wed Mar 5 2003 21:02:49 Eastern US
Terrell (45, T2, dx'd Nov 2001) from 4.65.150.131
The good thing Bruce, is that it has a nice sized memory.

Wed Mar 5 2003 21:03:04 Eastern US
schustrs (diag at 5) from 67.64.100.41
ultrasmart requires 2.0 1.3.3 won't talk to it

Wed Mar 5 2003 21:03:20 Eastern US
Terrell (45, T2, dx'd Nov 2001) from 4.65.150.131
oh yes USB!

Wed Mar 5 2003 21:03:20 Eastern US
Terrell (45, T2, dx'd Nov 2001) from 4.65.150.131
oh yes USB!

Wed Mar 5 2003 21:03:25 Eastern US
Mary Beth (mom to Catie, 12, dx'd 4-2-2002....Just got her new Ultrasmart today!!!) from 68.67.3.213
maybe I will wait for the usb cable

Wed Mar 5 2003 21:03:48 Eastern US
Daniel/FL (pump) from 4.65.200.86
I love the one touch ultra . . .but had to start using an alternative becasue my co-pay was much cheaper with their strips :-(

Wed Mar 5 2003 21:04:17 Eastern US
Jennifer/John/Shelly (OneTouch UltraSmart Product Team) from 148.177.1.212
Hi Everyone. Thanks for joining the chat. To tell you a little bit about the product, here is some info. The OneTouch UltraSmart meter is a Meter and Electronic Logbook in One. That means all the information you currently keep track of in your paper logbook, you can now store in your meter. This includes information about food, exercise, medication and general health. The new “SmartButtons” (the ones at the bottom of the meter with the cool icons) allow you to do this. Then using the “FastFacts” button, you can retrieve on-screen charts and graphs to help you spot patterns and trends and see everything that affects your diabetes – the big picture of what’s going on with you. The OneTouch UltraSmart uses the OneTouch Ultra test strip. So, testing is less painful, whether you test on your finger or your arm. (Make sure you read the Owner's Booklet and talk to your doctor before arm testing.) The OneTouch UltraSmart also has a backlight!

Wed Mar 5 2003 21:04:17 Eastern US
Jeff Hitchcock (Marissa, 15, dx'd at 2, pumping) from 216.68.227.14
Colleen, is there a new USB cable as was mentioned?

Wed Mar 5 2003 21:04:44 Eastern US
Brucef (54 yr old type 2 dx 10 yrs ) from 209.173.186.202
I've already tried using the food and insulin features and like the display.

Wed Mar 5 2003 21:04:53 Eastern US
Edward Palattella (Age-62 with hipertension) from 162.34.230.2
How much will it retail for (estimate) and will rebates be offered for trade-ins of used one-touch

Wed Mar 5 2003 21:05:21 Eastern US
krista (mom of 3 and 7 year old married since 1991) from 65.227.39.115
if you are running low how easy is it to use?

Wed Mar 5 2003 21:05:41 Eastern US
Jennifer/John/Shelly (OneTouch UltraSmart Product Team) from 148.177.1.212
Bruce, Mary Beth and Jeff: You asked about the software. A new software program called OneTouch Diabetes Management Software will be introduced soon, and this software works with OneTouch UltraSmart. We’re actually conducting another chat next month (Wednesday, April 9, 6-7pm PST) to talk about how OneTouch UltraSmart and OneTouch Diabetes Management Software work together. The current version of IN TOUCH software does not work with OneTouch UltraSmart.

Wed Mar 5 2003 21:05:51 Eastern US
Randy (4,3 diabetic for 32 years, dialysis patient) from 68.107.8.52
I just got mine yesterday. the new features appear good, but the way they are handled is inconsistent.

Wed Mar 5 2003 21:05:55 Eastern US
Jeff Hitchcock (Marissa, 15, dx'd at 2, pumping) from 216.68.227.14
Krista, it's as easy to use as the One Touch Ultra

Wed Mar 5 2003 21:05:57 Eastern US
Mary Beth (mom to Catie, 12, dx'd 4-2-2002....Just got her new Ultrasmart today!!!) from 68.67.3.213
same as the One Touch Ultra krista

Wed Mar 5 2003 21:05:58 Eastern US
Dave (49,Type II 7 years) from 12.36.114.210
LifeScan team - I have been using One Touch Profile and In Touch software for about five years. I travel frequently accross time zones and find that the only practical way to tag readings with the correct pre/post meal data is to use the 'Event Label' feature of the Profile meter. I have wanted to take advantage of the small blood sample and fast measurement capability of newer meters, but so far none have offered anything like the 'Event Label' feature that I rely on. It looks like the 'Food Comments' feature of the UltraSmart meter might be the answer. Will these Food Comments be recognized by the In Touch software in the same way as Event Labels when performing calculations based on meal times?

Wed Mar 5 2003 21:06:07 Eastern US
DiabeticSolutions (SalesRep) from 67.34.166.79
$50 dollar rebate

Wed Mar 5 2003 21:06:22 Eastern US
Kikki (insullin dependent) from 209.226.187.94
to Jennifer/John/Shelley:
When will this meter be available in Canada?

Wed Mar 5 2003 21:06:23 Eastern US
Michelle (Jordon 3 dx'd 14mths/on pump) from 209.240.198.62
When will it become available in Utah?

Wed Mar 5 2003 21:06:34 Eastern US
Colleen C. (Moderator) from 148.177.9.134
Randy:
What do you mean, "the features are handled inconsistent"?

Wed Mar 5 2003 21:06:36 Eastern US
TigerLily (age 46 t1 15 yrs) from 137.186.254.184
will the new In Touch software work with the Ultra as well as the Ultra Smart? i use multiple meters..... work, home, away

Wed Mar 5 2003 21:06:44 Eastern US
Jennifer/John/Shelly (OneTouch UltraSmart Product Team) from 148.177.1.212
Hi Edward. The OneTouch UltraSmart will be sold at retail for about $99. If you send in your $20 rebate, the price comes down to about $79. If you trade in an old meter (any non-OneTouch meter and OneTouch Profile), you get $30 more back, taking down your cost to about $49.

Wed Mar 5 2003 21:07:11 Eastern US
krista (mom of 3 and 7 year old married since 1991) from 65.227.39.115
thanks i appreciate it. I no longer have any symptoms and can't tell when i am running low so it is hard for me to work my monitor sometimes.

Wed Mar 5 2003 21:07:17 Eastern US
Randy (4,3 diabetic for 32 years, dialysis patient) from 68.107.8.52
The $50 rebate does not include we ultra users. Why is that?

Wed Mar 5 2003 21:07:27 Eastern US
Brucef (54 yr old type 2 dx 10 yrs ) from 209.173.186.202
I was one of the beta testers for the original InTouch software and was hoping that I'd get a look at it before it came out, since they thought that 1.0.0 was bug free before I started bashing it

Wed Mar 5 2003 21:07:57 Eastern US
Daniel/FL (pump) from 4.65.200.86
why is accucheck able to get my co-pay so much lower? I want to use the One touch.

Wed Mar 5 2003 21:08:06 Eastern US
Colleen C. (Moderator) from 148.177.9.134
Jeff:
The long-awaited USB Cable is being planned for a summer release.

Wed Mar 5 2003 21:08:45 Eastern US
Jeff Hitchcock (Marissa, 15, dx'd at 2, pumping) from 216.68.227.14
Colleen ... great! :-) :-)

USB is so much easier than serial. I can't wait!

Wed Mar 5 2003 21:08:52 Eastern US
Jennifer/John/Shelly (OneTouch UltraSmart Product Team) from 148.177.1.212
It is available nationwide in the U.S. now. It will be available in Canada soon.

Wed Mar 5 2003 21:09:15 Eastern US
TigerLily (age 46 t1 15 yrs) from 137.186.254.184
how much will the USB cable be?? i already paid for the other cable

Wed Mar 5 2003 21:09:25 Eastern US
Edward Palattella (Age-62 with hipertension) from 162.34.230.2
This is a very affordable product. Thanks, ONE-Touch. Does it count carbs?

Wed Mar 5 2003 21:10:00 Eastern US
DiabeticSolutions (SalesRep) from 67.34.166.79
no it doesn't count carbs

Wed Mar 5 2003 21:10:14 Eastern US
schustrs (diag at 5) from 67.64.100.41
Since the software will not be available for a month, is there any other means of retrieving and saving allof the readings (in case we lose or break the meter)

Wed Mar 5 2003 21:10:21 Eastern US
Kikki (insullin dependent) from 209.226.187.94
will there be an upgrade plan for an ultra to ultra smart? My insurance company won't cover it unless it over 5 years.

Wed Mar 5 2003 21:10:23 Eastern US
Michelle (Jordon 3 dx'd 14mths/on pump) from 209.240.198.62
what kind of strips does the ultrasmart use?

Wed Mar 5 2003 21:10:28 Eastern US
Randy (4,3 diabetic for 32 years, dialysis patient) from 68.107.8.52
Thanks for asking Colleen. When you want to modify an entry. you must save a food entry, but not a blood pressure entry. Some items you must tell the machine to edit others you do not. Very confusio\ng

Wed Mar 5 2003 21:10:49 Eastern US
Brucef (54 yr old type 2 dx 10 yrs ) from 209.173.186.202
I paid 79.95 at Kroger Supermarket for the UltraSmart

Wed Mar 5 2003 21:11:24 Eastern US
Colleen C. (Moderator) from 148.177.9.134
TigerLily: Join us at next month's chat on April 09 from 6-7 PST, and we'll have more information about the new software and cable.

Wed Mar 5 2003 21:11:29 Eastern US
DiabeticSolutions (SalesRep) from 67.34.166.79
Ultrasmart uses the same test strips as the Ultra

Wed Mar 5 2003 21:11:31 Eastern US
Randy (4,3 diabetic for 32 years, dialysis patient) from 68.107.8.52
I paid 107 at Rite-aid in San Diego

Wed Mar 5 2003 21:11:31 Eastern US
sue from 66.218.41.188
The InTouch software prints out charts with the data in reverse chronological order...unuseable...please tell me that with the new Ultra Smart print out the information in chronological and useable format???

Wed Mar 5 2003 21:11:32 Eastern US
Mary Beth (mom to Catie, 12, dx'd 4-2-2002....Just got her new Ultrasmart today!!!) from 68.67.3.213
same as the One Touch Ultra Michelle

Wed Mar 5 2003 21:11:50 Eastern US
krista (mom of 3 and 7 year old married since 1991) from 65.227.39.115
i was told the strips were the same as the ultra

Wed Mar 5 2003 21:12:13 Eastern US
Jennifer/John/Shelly (OneTouch UltraSmart Product Team) from 148.177.1.212
Randy- The $20 rebate is available regardless of the meter you use. The $30 trade-in is not available for Ultra at this time.

Wed Mar 5 2003 21:12:56 Eastern US
Michelle (Jordon 3 dx'd 14mths/on pump) from 209.240.198.62
thank you

Wed Mar 5 2003 21:13:26 Eastern US
Randy (4,3 diabetic for 32 years, dialysis patient) from 68.107.8.52
Why aren't you rewarding your most loyal customers. Seems backward to me.

Wed Mar 5 2003 21:13:42 Eastern US
Jacky D (Mom of Rissa, 12 andf Allie, 5!!!) from 64.12.96.107
We bought one on line, still waiting to receive it, they said the rebate for the trade in was good for the ultra, it isn't?

Wed Mar 5 2003 21:13:47 Eastern US
TigerLily (t1 15 yrs) from 137.186.254.184
:-( but i want an UltraSmart and my insurance won't help me....... can i buy an $8 Rely-On at walmart and get the rebate?

Wed Mar 5 2003 21:13:50 Eastern US
krista (mom of 3 and 7 year old married since 1991) from 65.227.39.115
what is the cheapest place out there? I don't have insurance for monitors

Wed Mar 5 2003 21:13:50 Eastern US
Kikki (insullin dependent) from 209.226.187.94
lifescan team:
will there be upgrade options in canada for ultra to ultra smart?

Wed Mar 5 2003 21:13:57 Eastern US
Jennifer/John/Shelly (OneTouch UltraSmart Product Team) from 148.177.1.212
Daniel - Copays are dependent upon what health insurance you use. In fact, OneTouch Ultra test strips are preferred by the majority of health insurance companies and by Medicare Part B. Please check with your pharmacist to see if you are able to get OneTouch test strips at a comparable copay to AccuChek.

Wed Mar 5 2003 21:14:26 Eastern US
Betty from 64.12.96.107
How much does it weigh compared to the Ultra?

Wed Mar 5 2003 21:15:03 Eastern US
ms from 64.12.96.107
how does the size compare to the ultra? profile?

Wed Mar 5 2003 21:15:04 Eastern US
Colleen C. (Moderator) from 148.177.9.134
Kikki: We can only answer U.S. questions tonight, sorry!

Wed Mar 5 2003 21:15:05 Eastern US
Jennifer/John/Shelly (OneTouch UltraSmart Product Team) from 148.177.1.212
TigerLily - The new software will work with both meters. More information will be in next month's chat.

Wed Mar 5 2003 21:15:26 Eastern US
DiabeticSolutions (SalesRep) from 67.34.166.79
Most suppliers accept assignment from medicare on the price of test strips

Wed Mar 5 2003 21:15:50 Eastern US
Harlow from 68.58.11.68
WHEN WILLTHE NEW SOFTWARE BE AVAILABLE.

Wed Mar 5 2003 21:15:53 Eastern US
Jennifer/John/Shelly (OneTouch UltraSmart Product Team) from 148.177.1.212
Edward - You can record the grams of carbs you eat using the Food SmartButton.

Wed Mar 5 2003 21:15:53 Eastern US
Daniel/FL (pump) from 4.65.200.86
I have Jennifer/John/Shelly , however, not in the past couple of months . . .I was very unhappy to have to start using a different meter . . . I love the Ultra. :-(

Wed Mar 5 2003 21:15:57 Eastern US
Randy (4,3 diabetic for 32 years, dialysis patient) from 68.107.8.52
As a user it is very light weight. The holding bag is slightly larger but manageble

Wed Mar 5 2003 21:16:05 Eastern US
Brucef (54 yr old type 2 dx 10 yrs ) from 209.173.186.202
Your government marketing people need to get to work on some of the VA regions. In the south they are using the Ultras. Here in Ohio we get stuck with the QID if we want to get meters and strips from the VA

Wed Mar 5 2003 21:16:11 Eastern US
Kikki (insullin dependent) from 209.226.187.94
Ok then I will be logging off.

Wed Mar 5 2003 21:16:33 Eastern US
DiabeticSolutions (SalesRep) from 67.34.166.79
The UltraSmart is a little larger than the Ultra and weighs about the same

Wed Mar 5 2003 21:17:37 Eastern US
Wendy from 66.191.115.26
How large is the case? My son carries the Ultra in his pocket...Profile too big for this.

Wed Mar 5 2003 21:17:40 Eastern US
schustrs (diag at 5) from 67.64.100.41
We only test before meals, how do you set up the meter and graphs to only show before meals?

Wed Mar 5 2003 21:18:08 Eastern US
Mel from 198.144.10.132
Are you open to suggestions for changes? Someone already expressed the desire to record carbs. Recording height w/weight is silly; NOBODY grows daily! Exercise needs more than three degrees of difficulty.

Wed Mar 5 2003 21:19:11 Eastern US
Randy (4,3 diabetic for 32 years, dialysis patient) from 68.107.8.52
Really touch and go on the size. It will fit in a pair of baggy pants, but he might have to convert to a hip bag.

Wed Mar 5 2003 21:19:16 Eastern US
ms from 64.12.96.107
no way to record carbs? even the profile had that. hmmm...

Wed Mar 5 2003 21:19:21 Eastern US
Wendy from 66.191.115.26
I agree, why not "support" your loyal Ultra users by allowing us to use them on a trade-in. Guess we will have to wait until you do

Wed Mar 5 2003 21:19:34 Eastern US
Steve (Dad w/Type 2 ) from 12.247.156.157
I know that the VA Chicago Health Care System is in the process of evaluating meters. One of their concerns is making sure a meter is easy to program and use for older folks.

Wed Mar 5 2003 21:19:37 Eastern US
Janet (my2b) from 199.174.218.222
How many blood sugars does the memory hold?

Wed Mar 5 2003 21:19:53 Eastern US
Mary Beth (mom to Catie, 12, dx'd 4-2-2002....Just got her new Ultrasmart today!!!) from 68.67.3.213
yes you can record carbs...fat, proteins

Wed Mar 5 2003 21:20:04 Eastern US
Betty from 64.12.96.107
Do you need to add info in chronological order?

Wed Mar 5 2003 21:20:08 Eastern US
Jennifer/John/Shelly (OneTouch UltraSmart Product Team) from 148.177.1.212
Schustrs - The new software has reports that are specific to OneTouch UltraSmart. We can't wait for you to see it. You'll hear more about it in next month's chat.

Wed Mar 5 2003 21:20:09 Eastern US
DiabeticSolutions (SalesRep) from 67.34.166.79
k

Wed Mar 5 2003 21:20:14 Eastern US
Wendy from 66.191.115.26
Are you kidding, a 14 year old who would actually wear a hip bag. Not cool, according to him! May have to stick to the Ultra

Wed Mar 5 2003 21:20:22 Eastern US
sue from 66.218.41.188
Recording "carbs" is useless...need to record what carbohydate is being consumed. Whole wheat bread carbohydrates are certainly utilized more slowly than carbohydrates from white bread!

Wed Mar 5 2003 21:20:51 Eastern US
Mary Beth (mom to Catie, 12, dx'd 4-2-2002....Just got her new Ultrasmart today!!!) from 68.67.3.213
I would assume that Lifescan wants you to keep using THEIR meters and to send in other meters...that is why they do the rebate that way. JMO

Wed Mar 5 2003 21:20:55 Eastern US
Jennifer/John/Shelly (OneTouch UltraSmart Product Team) from 148.177.1.212
We value all of our customers and thank you to those of you who are loyal OneTouch users.

Wed Mar 5 2003 21:21:06 Eastern US
Colleen C. (Moderator) from 148.177.9.134
ms: The OneTouch UltraSmart does record carbs...

Wed Mar 5 2003 21:21:20 Eastern US
Randy (4,3 diabetic for 32 years, dialysis patient) from 68.107.8.52
Steve imho most diabetics are better off with the ultra. But if you take insule on a sliding scale (Lantus/Humalog) this is a great helper

Wed Mar 5 2003 21:21:43 Eastern US
Wendy from 66.191.115.26
But if you are using an Ultra and want the Ultra Smart (improved supposedly) why not support that wish

Wed Mar 5 2003 21:21:57 Eastern US
DiabeticSolutions (SalesRep) from 67.34.166.79
The UltraSmart is a very cool looking product. I'm sure your son won't mind carrying it around.

Wed Mar 5 2003 21:21:57 Eastern US
Steve (Dad w/Type 2 ) from 12.247.156.157
Thanks, Randy. I appreciate your mho!

Wed Mar 5 2003 21:21:59 Eastern US
Wendy from 12.89.191.32
I just got my endo to write a script for the one touch ultra smart..any pharmacies you know that will have it.

Wed Mar 5 2003 21:22:00 Eastern US
Jennifer/John/Shelly (OneTouch UltraSmart Product Team) from 148.177.1.212
OneTouch UltraSmart is ideal for any person with diabetes who values information out of a logbook. Not all OneTouch Ultra users actively use their logbooks.

Wed Mar 5 2003 21:22:06 Eastern US
Colleen C. (Moderator) from 148.177.9.134
Janet: The OneTouch UltraSmart holds 3,000 records!

Wed Mar 5 2003 21:22:31 Eastern US
sue from 66.218.41.188
I have been a "loyal" user since 1990 but no improvement in software in all that time!

Wed Mar 5 2003 21:22:37 Eastern US
Brucef (54 yr old type 2 dx 10 yrs ) from 209.173.186.202
I did notice that in the insulin definitions they neglected to put Lantus in the list so that I had to put it as "other"

Wed Mar 5 2003 21:22:52 Eastern US
Mary Beth (mom to Catie, 12, dx'd 4-2-2002....Just got her new Ultrasmart today!!!) from 68.67.3.213
Jennifer/John/Shelly-thanks so much for the new meter... I hope it will help me to keep track of my daughters glucose numbers. That is why I bought it, and we are excited about the software...will look forward to that! Thanks again!!

Wed Mar 5 2003 21:23:14 Eastern US
Jennifer/John/Shelly (OneTouch UltraSmart Product Team) from 148.177.1.212
Wendy - The case is only slightly larger than the OneTouch Ultra case.

Wed Mar 5 2003 21:23:21 Eastern US
Wendy from 66.191.115.26
I asked at our Walgreens today and they had not heard of it. They did have the new BD one though

Wed Mar 5 2003 21:23:28 Eastern US
Shelley (Mom to Joshua, 3, dx'd. @ 20 mos.) from 204.146.85.150
If you don't mind my asking, how does it compare to the Freestyle Tracker?

Wed Mar 5 2003 21:23:36 Eastern US
schustrs (diag at 5) from 67.64.100.41
The list does not include Humalog either

Wed Mar 5 2003 21:24:02 Eastern US
Colleen C. (Moderator) from 148.177.9.134
sue: Just wait until you see the 2.0 version. The Software team will be chatting here on Wed. April 09 from 6-7 PST. Come back then.

Wed Mar 5 2003 21:24:27 Eastern US
DiabeticSolutions (SalesRep) from 67.34.166.79
The Freestyle Tracker is actually a visor palmpilot and has a lot more features

Wed Mar 5 2003 21:24:33 Eastern US
Steve (Dad w/Type 2 ) from 12.247.156.157
Great question, Shelley! Inquiring minds want to know!

Wed Mar 5 2003 21:24:41 Eastern US
Mary Beth (mom to Catie, 12, dx'd 4-2-2002....Just got her new Ultrasmart today!!!) from 68.67.3.213
rapid=Humalog

Wed Mar 5 2003 21:24:48 Eastern US
Randy (4,3 diabetic for 32 years, dialysis patient) from 68.107.8.52
They call Humalog rapid. your doc will know that (I hope)

Wed Mar 5 2003 21:25:02 Eastern US
TigerLily (t1 15 yrs) from 137.186.254.184
well, dang...... what about Humalog and Lantus users?? i would think that would be the most common of insulins used today

Wed Mar 5 2003 21:25:14 Eastern US
Brucef (54 yr old type 2 dx 10 yrs ) from 209.173.186.202
I just assumed that "Rapid" and Humalog were same

Wed Mar 5 2003 21:25:22 Eastern US
Jennifer/John/Shelly (OneTouch UltraSmart Product Team) from 148.177.1.212
Schustrs - OneTouch UltraSmart has a report called "glucose by meals". You can then select before whatever meal you want.

Wed Mar 5 2003 21:25:24 Eastern US
Wendy from 12.89.191.32
thought you needea a visor to run the tracker

Wed Mar 5 2003 21:25:29 Eastern US
DiabeticSolutions (SalesRep) from 67.34.166.79
But the Freestyle tracker is over 200 dollars

Wed Mar 5 2003 21:25:38 Eastern US
sue from 66.218.41.188
Who makes the Freestyle Tracker?

Wed Mar 5 2003 21:25:39 Eastern US
sue from 66.218.41.188
Who makes the Freestyle Tracker?

Wed Mar 5 2003 21:25:43 Eastern US
schustrs (diag at 5) from 67.64.100.41
Then why have any specific names, why not slow fast etc?

Wed Mar 5 2003 21:25:55 Eastern US
TigerLily (t1 15 yrs) from 137.186.254.184
the freestyle tracker is MUCH more expensive too, isn't it?

Wed Mar 5 2003 21:25:55 Eastern US
krista (mom of 3 and 7 year old married since 1991) from 65.227.39.115
i have been using lifescan products since 1989 and will continue to be a loyal customer. When you call they help you right away. My ultra face became fogged and they sent me a new one within 3 days. They are great that way. I use lantus is that going to be a problem?

Wed Mar 5 2003 21:26:01 Eastern US
DiabeticSolutions (SalesRep) from 67.34.166.79
You can purchase the visor with or without the tracker

Wed Mar 5 2003 21:26:08 Eastern US
Steve (Dad w/Type 2 ) from 12.247.156.157
Therasense makes the Freestyle Tracker.

Wed Mar 5 2003 21:26:11 Eastern US
Wendy from 12.89.191.32
MY endo had not heard of the ultra smart at all...

Wed Mar 5 2003 21:26:36 Eastern US
Jacky D (Mom of Rissa, 12 andf Allie, 5!!!) from 64.12.96.107
How does it compare to the Animas EZ manager? as far as setting corrcetion boluses and an extended bolus feature?

Wed Mar 5 2003 21:26:48 Eastern US
sue from 66.218.41.188
thanks, Steve

Wed Mar 5 2003 21:26:49 Eastern US
sue from 66.218.41.188
thanks, Steve

Wed Mar 5 2003 21:27:19 Eastern US
Peg from 140.186.47.127
What is the expected life of the Ultrasmart? I've seen some meters that have a set number of uses.

Wed Mar 5 2003 21:27:48 Eastern US
Colleen C. (Moderator) from 148.177.9.134
TigerLily et al: There were so many new insulin types, the meter software couldn't support them all -- so we built that into the new software -- so you'll be able to customize your insulin name.

Wed Mar 5 2003 21:27:56 Eastern US
Wendy from 12.89.191.32
do you know what pharmacies have ultra smarts in stock or is it kind of a hit or miss thing?

Wed Mar 5 2003 21:28:05 Eastern US
Jennifer/John/Shelly (OneTouch UltraSmart Product Team) from 148.177.1.212
Shelley - Great question! The differentiating factor is ease of use. Check out Children with Diabetes review of OneTouch UltraSmart. It was rated '10' for ease of use.

Wed Mar 5 2003 21:28:36 Eastern US
Randy (4,3 diabetic for 32 years, dialysis patient) from 68.107.8.52
Colleen where is that feature. All I see is to choose other

Wed Mar 5 2003 21:28:44 Eastern US
DiabeticSolutions (SalesRep) from 67.34.166.79
I've got the UltraSmart in stock

Wed Mar 5 2003 21:28:58 Eastern US
Steve (Dad w/Type 2 ) from 12.247.156.157
I am very excited about the UltraSmart, but don't really want to spend over $80 to get one. How about sending those of us on this chat one gratis?

Wed Mar 5 2003 21:29:01 Eastern US
krista (mom of 3 and 7 year old married since 1991) from 65.227.39.115
how much is it there?

Wed Mar 5 2003 21:29:05 Eastern US
Terrell (45, T2, dx'd Nov 2001) from 4.65.150.131
How well does the OTUS handle being dropped? (out of the case)

Wed Mar 5 2003 21:29:14 Eastern US
schustrs (diag at 5) from 67.64.100.41
We set up our Ultrasmart meter completely in 10 minutes

Wed Mar 5 2003 21:29:21 Eastern US
Jennifer/John/Shelly (OneTouch UltraSmart Product Team) from 148.177.1.212
Hi Jacky D - UltraSmart is a meter and electronic logbook in one. It is a single device. No PDA necessary.

Wed Mar 5 2003 21:29:55 Eastern US
Wendy from 12.89.191.32
but you are on online dealer..if I go to the local pharmacies here...i can get it for my copay or perhaps even no copay

Wed Mar 5 2003 21:30:07 Eastern US
Jennifer/John/Shelly (OneTouch UltraSmart Product Team) from 148.177.1.212
Terrell - OneTouch UltraSmart passed all 'drop tests' in product development.

Wed Mar 5 2003 21:30:12 Eastern US
Terrell (45, T2, dx'd Nov 2001) from 4.65.150.131
I like you're thinking Steve!

Wed Mar 5 2003 21:30:26 Eastern US
Beth (IA) (Rea 17, dx'd 7/98, pumping) from 206.72.22.12
the ultrasmart sounds really nice, but the cost is a factor for most of us.

Wed Mar 5 2003 21:30:39 Eastern US
Steve (Dad w/Type 2 ) from 12.247.156.157
Thanks :-)

Wed Mar 5 2003 21:30:55 Eastern US
Ellen (FL) (Zack 15, dx'd @ 15 months, pumpHi) from 152.163.189.201
Is there a picture of the Ultrasmart online that I can see (sorry I'm late). Is it as small as the One Touch Ultra? Can it fit comfortably in a pocket?

Wed Mar 5 2003 21:31:24 Eastern US
Jennifer/John/Shelly (OneTouch UltraSmart Product Team) from 148.177.1.212
Steve - We are pleased you are excited about UltraSmart! Check out the sweepstakes on LifeScan.com next month to try to win one.

Wed Mar 5 2003 21:31:24 Eastern US
Nancy from 66.191.115.26
I've been trying to win one for my son on the monthly contest on Lifescan webpage....course now I've just reduced my chances by telling everyone!

Wed Mar 5 2003 21:31:33 Eastern US
Terrell (45, T2, dx'd Nov 2001) from 4.65.150.131
So the OTUS is made of the same type or better plastic, good.

Wed Mar 5 2003 21:31:36 Eastern US
Mel from 198.144.10.132
Steve, that's a great idea: Seed the field; get lots of people talking about the new meter; stimulate demand!

Wed Mar 5 2003 21:31:58 Eastern US
Mary Beth (mom to Catie, 12, dx'd 4-2-2002....Just got her new Ultrasmart today!!!) from 68.67.3.213
*Running to the Lifescan webpage....*
LOL

Wed Mar 5 2003 21:31:58 Eastern US
Colleen C. (Moderator) from 148.177.9.134
The OneTouch UltraSmart should be available at pharmacies nationwide (like Rite-Aid, Walgreens). Otherwise, online retailers (like drugstore.com, diabeticexpress.com, diabeticpromotions.com) have inventory.

Wed Mar 5 2003 21:32:20 Eastern US
Jennifer/John/Shelly (OneTouch UltraSmart Product Team) from 148.177.1.212
Steve and Beth - Most insurance companies cover blood glucose meters at some copayment level. Check with your health plan to find out if OneTouch UltraSmart is covered.

Wed Mar 5 2003 21:32:21 Eastern US
Melanie (Mom of two type 1 girls) from 65.244.109.190
Hello, joining late, but was the question asked about adding in blood sugars from another meter?

Wed Mar 5 2003 21:32:31 Eastern US
schustrs (diag at 5) from 67.64.100.41
http://www.fifty50.com/ as well

Wed Mar 5 2003 21:32:33 Eastern US
Wendy from 12.89.191.32
thanks Colleen..i will call our local rite aids and see if they have any in stock...

Wed Mar 5 2003 21:32:33 Eastern US
Steve (Dad w/Type 2 ) from 12.247.156.157
Mel, that was my intention anyways!

Wed Mar 5 2003 21:32:49 Eastern US
Nancy from 66.191.115.26
Yes, our insurance won't pay for another meter just cause we want to try one that might be better.

Wed Mar 5 2003 21:32:58 Eastern US
Jacky D (Mom of Rissa, 12 andf Allie, 5!!!) from 64.12.96.107
I can see myself using the ez manager to get food carb info, then doing a BG check, plugging in the number of carbs in the meal, and being kind of happy with the info in one place. Are there any plans on having the info from the meter able to go into other software programs or having info from PDA based programs go into the intouch program?

Wed Mar 5 2003 21:33:01 Eastern US
Betty from 64.12.96.107
How small are the increments for recording insulin? In my pump, I adjust by 0.04 unit at a time.

Wed Mar 5 2003 21:33:10 Eastern US
Steve (Dad w/Type 2 ) from 12.247.156.157
Only One Touch Ultra is covered.....oh well.

Wed Mar 5 2003 21:33:12 Eastern US
Wendy from 12.89.191.32
depending on what state you live in it is mandated by law that insurance cover meters.

Wed Mar 5 2003 21:33:13 Eastern US
schustrs (diag at 5) from 67.64.100.41
When entering something like a food entry how do you get out without turning off the meter?

Wed Mar 5 2003 21:33:16 Eastern US
Colleen C. (Moderator) from 148.177.9.134
Randy: It's part of the NEW Software... hang on a few more weeks or join us April 09 to talk about that.

Wed Mar 5 2003 21:33:18 Eastern US
Shelley (Mom to Joshua, 3, dx'd. @ 20 mos.) from 204.146.85.150
An insurance question, I know, but isn't a meter considered DME by most insurance companies?

Wed Mar 5 2003 21:33:26 Eastern US
Jennifer/John/Shelly (OneTouch UltraSmart Product Team) from 148.177.1.212
Ellen - Please visit LifeScan.com to see a picture of UltraSmart, or check out the ad banner on this page!

Wed Mar 5 2003 21:33:45 Eastern US
Melanie (Mom of two type 1 girls) from 65.244.109.190
I should be receiving my new meters tomorrow, I am excited to try them out. I am going to surprise my girls with them.

Wed Mar 5 2003 21:33:59 Eastern US
Brucef (54 yr old type 2 dx 10 yrs ) from 209.173.186.202
Anthem Blue Cross said that it won't cover any meter until it has been on the market for over 6 months

Wed Mar 5 2003 21:33:59 Eastern US
Jennifer/John/Shelly (OneTouch UltraSmart Product Team) from 148.177.1.212
Schustrs - As long as you press a button every 2 minutes, the meter will stay on.

Wed Mar 5 2003 21:34:08 Eastern US
Janet (my2b) from 199.174.218.222
How large of a sample is needed? and how long does it take to get the results?

Wed Mar 5 2003 21:34:10 Eastern US
krista (mom of 3 and 7 year old married since 1991) from 65.227.39.115
my insurance company does not cover monitors at all

Wed Mar 5 2003 21:34:16 Eastern US
sunshine from 205.188.208.41
there is also a picture on the cwd home page...there is a link

Wed Mar 5 2003 21:34:16 Eastern US
Wendy from 12.89.191.32
Nancy how long have you had the meter for.......question how much will the software cost?

Wed Mar 5 2003 21:34:17 Eastern US
Ellen (FL) (Zack 15, dx'd @ 15 months, pumpHi) from 152.163.189.201
Who is the rep for s.e. Florida (Boca Raton)? I'd like to invite our Lifescan rep to our next pump support group meeting at the end of this month.

Wed Mar 5 2003 21:34:26 Eastern US
Colleen C. (Moderator) from 148.177.9.134
Betty: Insulin increments in 0.1 units

Wed Mar 5 2003 21:34:47 Eastern US
Mary Beth (mom to Catie, 12, dx'd 4-2-2002....Just got her new Ultrasmart today!!!) from 68.67.3.213
I surprised my daugther too Melanie! Your girls will love it!

Wed Mar 5 2003 21:34:53 Eastern US
DiabeticSolutions (SalesRep) from 67.34.166.79
Diabetic supplies are usually covered on the major medical side of insurance plans

Wed Mar 5 2003 21:34:55 Eastern US
Jennifer/John/Shelly (OneTouch UltraSmart Product Team) from 148.177.1.212
Shelley - Yes, you're absolutely correct.

Wed Mar 5 2003 21:34:59 Eastern US
Colleen C. (Moderator) from 148.177.9.134
Ellen:
Send a request via CustomerService@LifeScan.com and they'll connect you with your local rep.

Wed Mar 5 2003 21:34:59 Eastern US
Jacky D (Mom of Rissa, 12 andf Allie, 5!!!) from 64.12.96.107
Shelley, yes it is, but if you have another meter on hand, they have a decent rebate program going

Wed Mar 5 2003 21:35:02 Eastern US
Randy (4,3 diabetic for 32 years, dialysis patient) from 68.107.8.52
Hey product team so you know the ad banner discusses the ultra not the ultrasmart.

Wed Mar 5 2003 21:35:27 Eastern US
Jennifer/John/Shelly (OneTouch UltraSmart Product Team) from 148.177.1.212
Wendy - The software will be free to download on LifeScan.com.

Wed Mar 5 2003 21:35:51 Eastern US
Colleen C. (Moderator) from 148.177.9.134
Janet: 1 microliter sample, and accurate results in just 5 seconds (same as the OneTouch Ultra Meter and Test Strips).

Wed Mar 5 2003 21:35:53 Eastern US
Wendy from 12.89.191.32
I just have to make sure the drugstore goes to the cigna not the RX prime section of my insurance..how much will the cable be or is it included?

Wed Mar 5 2003 21:35:54 Eastern US
Steve (Dad w/Type 2 ) from 12.247.156.157
Does Lifescan have any plans to offer test strips in individually sealed packages?

Wed Mar 5 2003 21:36:17 Eastern US
Terrell (45, T2, dx'd Nov 2001) from 4.65.150.131
You know, Lifescan could give credit for donated Ultras for that $30 trade in. That way the meters are still current, and can be used by someone that can't afford one.

Wed Mar 5 2003 21:36:18 Eastern US
Terrell (45, T2, dx'd Nov 2001) from 4.65.150.131
You know, Lifescan could give credit for donated Ultras for that $30 trade in. That way the meters are still current, and can be used by someone that can't afford one.

Wed Mar 5 2003 21:36:24 Eastern US
Randy (4,3 diabetic for 32 years, dialysis patient) from 68.107.8.52
Banner just changed. I'm wrong

Wed Mar 5 2003 21:36:28 Eastern US
Ellen (FL) (Zack 15, dx'd @ 15 months, pumpHi) from 152.163.189.201
Is this meter as big as the old One Touch?

Wed Mar 5 2003 21:36:35 Eastern US
Colleen C. (Moderator) from 148.177.9.134
Jeff: Can you update the Ultrasmart banner to link to http://lifescan.com/products/meters/ultrasmart.html

Wed Mar 5 2003 21:36:47 Eastern US
Terrell (45, T2, dx'd Nov 2001) from 4.65.150.131
why does it post a msg twice?

Wed Mar 5 2003 21:37:08 Eastern US
Lydia from 172.161.104.50
test strips in individual packages-- great idea!

Wed Mar 5 2003 21:37:10 Eastern US
Ellen (FL) (Zack 15, dx'd @ 15 months, pumpHi) from 152.163.189.201
Will everyone at the Children With Diabetes Orlando conference get one of these meters free? :-)

Wed Mar 5 2003 21:37:12 Eastern US
Terrell (45, T2, dx'd Nov 2001) from 4.65.150.131
Also any plans to have the strips cost less?

Wed Mar 5 2003 21:37:33 Eastern US
schustrs (diag at 5) from 67.64.100.41
How long did the batteries last during Lifescan's testing of the product?

Wed Mar 5 2003 21:37:43 Eastern US
Mary Beth (mom to Catie, 12, dx'd 4-2-2002....Just got her new Ultrasmart today!!!) from 68.67.3.213
I wouldn't think anyone would be able to 're-use' the meters that are sent in... blood contamination?? curious??

Wed Mar 5 2003 21:37:48 Eastern US
Toopers (MYSBH) from 137.159.133.78
How does this blood sugar "read" the bloodtests by the color it changes?

Wed Mar 5 2003 21:37:49 Eastern US
Toopers (MYSBH) from 137.159.133.78
How does this blood sugar "read" the bloodtests by the color it changes?

Wed Mar 5 2003 21:37:53 Eastern US
Shelley (Mom to Joshua, 3, dx'd. @ 20 mos.) from 204.146.85.150
Nice try Ellen! LOL!

Wed Mar 5 2003 21:38:00 Eastern US
TigerLily (t1 15 yrs) from 137.186.254.184
my banner shows the InDuo

Wed Mar 5 2003 21:38:17 Eastern US
Terrell (45, T2, dx'd Nov 2001) from 4.65.150.131
I think Lifescan and other meter makers forget, not everyone have coverage for strips and meters.

Wed Mar 5 2003 21:38:23 Eastern US
Jacky D (Mom of Rissa, 12 andf Allie, 5!!!) from 64.12.96.107
Don't rub it in Ellen!!!! I want to go!!!!!

Wed Mar 5 2003 21:38:34 Eastern US
Colleen C. (Moderator) from 148.177.9.134
Beth: Most insurance companies cover blood glucose meters at some copayment level. Check with your health plan to find out if OneTouch UltraSmart is covered.

Wed Mar 5 2003 21:38:38 Eastern US
krista (mom of 3 and 7 year old married since 1991) from 65.227.39.115
the blood does not actually touch the monitor

Wed Mar 5 2003 21:38:46 Eastern US
Melanie (Mom of two type 1 girls) from 65.244.109.190
did I miss the answer about entering blood sugars from another meter?

Wed Mar 5 2003 21:38:52 Eastern US
Mari (Type 1 for 22 years, wear a pump) from 66.122.213.156
Why is test strips wrapped individually a great idea? I already feel environmentally guilty with all the supplies/plastic I use. I test my BG about 10 times a day... individually wrapped sounds like a huge waste.

Wed Mar 5 2003 21:39:25 Eastern US
DiabeticSolutions (SalesRep) from 67.34.166.79
the meter test the sample of blood with an electric current

Wed Mar 5 2003 21:39:40 Eastern US
Mike from 207.232.89.182
Hi. When will the 2.0 software for the ultrasmart be released? I get my meter tomorrow. Very excited, I waited a long time.

Wed Mar 5 2003 21:39:50 Eastern US
Jacky D (Mom of Rissa, 12 andf Allie, 5!!!) from 64.12.96.107
Melanie, not answered addressed yet

Wed Mar 5 2003 21:39:51 Eastern US
Jennifer/John/Shelly (OneTouch UltraSmart Product Team) from 148.177.1.212
Mari - OneTouch Ultra test strips are not wrapped individually.

Wed Mar 5 2003 21:39:53 Eastern US
DiabeticSolutions (SalesRep) from 67.34.166.79
no you can not import other reading from a different kind of meter

Wed Mar 5 2003 21:40:14 Eastern US
Colleen C. (Moderator) from 148.177.9.134
Melanie: The new version of the software will allow for multiple LifeScan Meter downloads (say from a OneTouch Ultra and OneTouch UltraSmart)

Wed Mar 5 2003 21:40:24 Eastern US
Terrell (45, T2, dx'd Nov 2001) from 4.65.150.131
individually wrapped would be a great option, for then you're camping or out in the weather.

Wed Mar 5 2003 21:40:42 Eastern US
Steve (Dad w/Type 2 ) from 12.247.156.157
For me, it is difficult to get one strip from the bottle. Having used Precision Extra strips which are individually packed, for me it is much easier. Also, I don't have to worry about a 3 mo. expiration date.

Wed Mar 5 2003 21:40:44 Eastern US
Jennifer/John/Shelly (OneTouch UltraSmart Product Team) from 148.177.1.212
Hi Mike - We know you're going to love the product. The software will be ready next month.

Wed Mar 5 2003 21:40:46 Eastern US
Lydia from 172.161.104.50
mari, 10 x is rough....for those who test less frequently this would be good

Wed Mar 5 2003 21:41:01 Eastern US
Mary Beth (mom to Catie, 12, dx'd 4-2-2002....Just got her new Ultrasmart today!!!) from 68.67.3.213
I know the blood doesn't touch the meter...but are the 'rebate' meters given to people to use, or are they destroyed?

Wed Mar 5 2003 21:41:03 Eastern US
DiabeticSolutions (SalesRep) from 67.34.166.79
I have an UltraSmart in my hands right now, great user friendky product

Wed Mar 5 2003 21:41:05 Eastern US
TigerLily (t1 15 yrs) from 137.186.254.184
do you recommend us buying an $8 Rely-On meter to access the $30 trade in rebate?

Wed Mar 5 2003 21:41:12 Eastern US
Betty from 64.12.96.107
Can you add comments later than at the time the blood test result is first shown?

Wed Mar 5 2003 21:41:16 Eastern US
Randy (4,3 diabetic for 32 years, dialysis patient) from 68.107.8.52
in case there are any other dialysis patients, just be aware that the ultra and the ultrasmart do not read acurately if your hemoglobin is low. Check with your doc. but monitor every week.

Wed Mar 5 2003 21:41:16 Eastern US
Ellen (FL) (Zack 15, dx'd @ 15 months, pumpHi) from 152.163.189.201
Does this meter fit in the same case that holds the Ultra?

Wed Mar 5 2003 21:41:33 Eastern US
krista (mom of 3 and 7 year old married since 1991) from 65.227.39.115
could you please tell me how much it would cost at diabetice solutions?

Wed Mar 5 2003 21:41:39 Eastern US
schustrs (diag at 5) from 67.64.100.41
Are there any differences in accuracy between Ultra and Ultrasmart?

Wed Mar 5 2003 21:41:39 Eastern US
schustrs (diag at 5) from 67.64.100.41
Are there any differences in accuracy between Ultra and Ultrasmart?

Wed Mar 5 2003 21:41:41 Eastern US
Mel from 198.144.10.132
Are you looking for software beta testers? I'm sure some users here would be willing to test one to get one!

Wed Mar 5 2003 21:41:47 Eastern US
Melanie (Mom of two type 1 girls) from 65.244.109.190
thanks colleen, what about having two people using the software, will that work, or will there be some confusion

Wed Mar 5 2003 21:41:51 Eastern US
sue from 66.218.41.188
Colleen: Will the software also download the Profile?

Wed Mar 5 2003 21:41:59 Eastern US
ms from 64.12.96.107
well, on the flip side, i find the individually wrapped strips to be more difficult to open and use - especially when blood sugar is low -

Wed Mar 5 2003 21:42:00 Eastern US
Jennifer/John/Shelly (OneTouch UltraSmart Product Team) from 148.177.1.212
The battery life was designed to last about 6 months if you test 3 times per day. It takes 2 AAA batteries.

Wed Mar 5 2003 21:42:00 Eastern US
Randy (4,3 diabetic for 32 years, dialysis patient) from 68.107.8.52
Betty i'm a user, but the answer is yes and it's pretty easy

Wed Mar 5 2003 21:42:41 Eastern US
DiabeticSolutions (SalesRep) from 67.34.166.79
no i tested an Ultra and an ultra smart together and the reading were only 2 points difference

Wed Mar 5 2003 21:43:02 Eastern US
Jennifer/John/Shelly (OneTouch UltraSmart Product Team) from 148.177.1.212
Schustrs - OneTouch UltraSmart and OneTouch Ultra both use the OneTouch Ultra test strip.

Wed Mar 5 2003 21:43:06 Eastern US
Colleen C. (Moderator) from 148.177.9.134
Sue: The new software will continue to support all LifeScan Meters with data ports (including OneTouch Profile). Join us April 09 from 6-7 PST if you want to chat with the Software Team.

Wed Mar 5 2003 21:43:10 Eastern US
DiabeticSolutions (SalesRep) from 67.34.166.79
same blood sample

Wed Mar 5 2003 21:43:14 Eastern US
Shelley (Mom to Joshua, 3, dx'd. @ 20 mos.) from 204.146.85.150
> Try 7 to 10 x each day.

Wed Mar 5 2003 21:43:22 Eastern US
Jennifer/John/Shelly (OneTouch UltraSmart Product Team) from 148.177.1.212
Schustrs - The accuracy of OneTouch UltraSmart has been clinically proven to be comparable to OneTouch Ultra.

Wed Mar 5 2003 21:43:23 Eastern US
Mike from 207.232.89.182
Next month! But I need my new software fix now! 8>)

Wed Mar 5 2003 21:43:54 Eastern US
Ellen (FL) (Zack 15, dx'd @ 15 months, pumpHi) from 152.163.189.201
TigerLily ask yor endo for any free meter and use THAT for the trade in. Endos often have closets full of free meters from various companies

Wed Mar 5 2003 21:43:55 Eastern US
TigerLily (t1 15 yrs) from 137.186.254.184
does the UltraSmart work with the old Profile cable?

Wed Mar 5 2003 21:44:06 Eastern US
krista (mom of 3 and 7 year old married since 1991) from 65.227.39.115
i would like to give it a try. It sounds like a great product.

Wed Mar 5 2003 21:44:09 Eastern US
TigerLily (t1 15 yrs) from 137.186.254.184
ta, Ellen..... great idea

Wed Mar 5 2003 21:44:10 Eastern US
Terrell (45, T2, dx'd Nov 2001) from 4.65.150.131
Even a one strip at a time, dispenser might be a good idea for those that wanted to load it.

Wed Mar 5 2003 21:44:30 Eastern US
DiabeticSolutions (SalesRep) from 67.34.166.79
Shelley why would you test 7 to 10 times a day

Wed Mar 5 2003 21:44:35 Eastern US
Randy (4,3 diabetic for 32 years, dialysis patient) from 68.107.8.52
obviuosly those of us testing 8-10 X will run out the batteries faster. will we lose data in the logbook while changing batteries?

Wed Mar 5 2003 21:44:45 Eastern US
ms from 64.12.96.107
I have been with lifescan for years... and have been very happy,thoug hte question about accuracy is important - i have found that the 20% (if im not mistaken) variable can at times lead to insulin decisions/ errors

Wed Mar 5 2003 21:44:45 Eastern US
Jennifer/John/Shelly (OneTouch UltraSmart Product Team) from 148.177.1.212
TigerLily - Yes, UltraSmart will use the same cable as Profile.

Wed Mar 5 2003 21:45:10 Eastern US
Shelley (Mom to Joshua, 3, dx'd. @ 20 mos.) from 204.146.85.150
DS - Joshua is 3, he tends to eat sporatically & run low frequently.

Wed Mar 5 2003 21:45:19 Eastern US
Steve (Dad w/Type 2 ) from 12.247.156.157
Ellen(FL) Great Idea! I'll try that tomorrow. Although I like the free meter to use chatline users.

Wed Mar 5 2003 21:45:24 Eastern US
Laura B (CWD Events, Sam's mom) from 68.43.235.39
Many, many parents on the CWD parents list (600 families) test their kids 7-10 times daily or more. It's what you do for tight control.

Wed Mar 5 2003 21:45:31 Eastern US
Wendy from 12.89.191.32
sorry if you answered this question and i missed it..how much will the cable be to dpwnload the ultra smart?

Wed Mar 5 2003 21:45:31 Eastern US
Jennifer/John/Shelly (OneTouch UltraSmart Product Team) from 148.177.1.212
Randy - The meter was designed with a battery backup so you will not lose your data while changing batteries.

Wed Mar 5 2003 21:45:36 Eastern US
TigerLily (t1 15 yrs) from 137.186.254.184
i'm a little disappointed on the very short battery life....... i get a full year with the Ultra's battery

Wed Mar 5 2003 21:45:37 Eastern US
Colleen C. (Moderator) from 148.177.9.134
About Size/Weight:
The OneTouch Ultra is 1.5 ounces
The OneTouch UltaSmart is 75 grams

The OneTouch Ultra = 3.12 x 2.25 x .85
The OneTouch UltraSmart = 3.8 x 2.3 x .09

Wed Mar 5 2003 21:45:56 Eastern US
Terrell (45, T2, dx'd Nov 2001) from 4.65.150.131
good question Randy.

Wed Mar 5 2003 21:46:07 Eastern US
Dave (49,Type II 7 years) from 12.36.114.210
Lifescan Team -- I have been using a One Touch Profile and In Touch software for about five years. I travel frequently accross time zones and find that the only practical way to tag readings with the correct pre/post meal data is to use the 'Event Label' feature of the Profile meter. I have wanted to take advantage of the small blood sample and fast measurement capability of newer meters, but so far none have offered anything like the 'Event Label' feature that I rely on. It looks like the 'Food Comments' feature of the UltraSmart meter might be the answer. Will these Food Comments be recognized by the In Touch software in the same way as Event Labels when performing calculations based on meal times?

Wed Mar 5 2003 21:46:20 Eastern US
Randy (4,3 diabetic for 32 years, dialysis patient) from 68.107.8.52
Easy, Diabetic solution. Before breakfast. 2 hours aftr, before lunch, 2 hours after, afternoon snack, before dinner, 2hours after, bedtime and middle of the night.

Wed Mar 5 2003 21:46:38 Eastern US
Ellen (FL) (Zack 15, dx'd @ 15 months, pumpHi) from 152.163.189.201
Shelly, have you tried putting Joshua on the pump? It may help a lot and let him eat whenever he wants to and not eat when he doesn't.

THANK YOU COLLEEN :-)

Wed Mar 5 2003 21:46:39 Eastern US
Wendy from 12.89.191.32
Ellen..from what i understand the ultrasmart will fit in the ultra's pouch just not be tied in.

Wed Mar 5 2003 21:46:52 Eastern US
Shelley (Mom to Joshua, 3, dx'd. @ 20 mos.) from 204.146.85.150
Randy - Exactly!

Wed Mar 5 2003 21:46:52 Eastern US
ms from 64.12.96.107
I, personally, test up to 10 times a day some days - all need based - and what each individual needs to stay in the best control possible

Wed Mar 5 2003 21:47:08 Eastern US
Jennifer/John/Shelly (OneTouch UltraSmart Product Team) from 148.177.1.212
Wendy - The cable that downloads all LifeScan meters can be purchased for around $20.

Wed Mar 5 2003 21:47:16 Eastern US
Shelley (Mom to Joshua, 3, dx'd. @ 20 mos.) from 204.146.85.150
Ellen - I go for a saline trial on Friday w/Cozmo.

Wed Mar 5 2003 21:47:44 Eastern US
Shelley (Mom to Joshua, 3, dx'd. @ 20 mos.) from 204.146.85.150
$20.00 is very reasonable.

Wed Mar 5 2003 21:48:17 Eastern US
Ellen (FL) (Zack 15, dx'd @ 15 months, pumpHi) from 152.163.189.201
I hope the case is small and soft and easily fits in a person's pocket. That's what's great about the Ultra case.

Wed Mar 5 2003 21:48:21 Eastern US
Wendy from 12.89.191.32
thanks

Wed Mar 5 2003 21:48:23 Eastern US
DiabeticSolutions (SalesRep) from 67.34.166.79
I think that is too much testing a day, follow trends, are yall familer w/ tesing smart

Wed Mar 5 2003 21:48:33 Eastern US
Steve (Dad w/Type 2 ) from 12.247.156.157
Are there any plans to port the software to the Palm OS?

Wed Mar 5 2003 21:48:34 Eastern US
Connie(BC) (Type 1) from 209.148.234.145
I've never paid for a cable for any of my meters!

Wed Mar 5 2003 21:48:40 Eastern US
Betty from 64.12.96.107
Thanks, Randy. Is there a limit to how many blood sugars a day it can show in one category, e.g., before lunch?

Wed Mar 5 2003 21:48:43 Eastern US
Randy (4,3 diabetic for 32 years, dialysis patient) from 68.107.8.52
trends lead to dialysis

Wed Mar 5 2003 21:48:52 Eastern US
Shelley (Mom to Joshua, 3, dx'd. @ 20 mos.) from 204.146.85.150
DS - I don't think that this is the forum for this subject.

Wed Mar 5 2003 21:49:10 Eastern US
Terrell (45, T2, dx'd Nov 2001) from 4.65.150.131
Can one US be used to keep track of two users?

Wed Mar 5 2003 21:49:11 Eastern US
Terrell (45, T2, dx'd Nov 2001) from 4.65.150.131
Can one US be used to keep track of two users?

Wed Mar 5 2003 21:49:11 Eastern US
schustrs (diag at 3) from 67.64.100.41
Software question -- will my current data be migrated when I install 2.0?

Wed Mar 5 2003 21:49:12 Eastern US
Ellen (FL) (Zack 15, dx'd @ 15 months, pumpHi) from 152.163.189.201
Will UltraSmart eventually have a ketone testing strip too?

Wed Mar 5 2003 21:49:14 Eastern US
Colleen C. (Moderator) from 148.177.9.134
TigerLily: The battery life will vary, depending on your use of the backlight and how often you test. For average use, that's about 3 months.

Wed Mar 5 2003 21:49:28 Eastern US
DiabeticSolutions (SalesRep) from 67.34.166.79
thats ok... just wondering and wanting to help out

Wed Mar 5 2003 21:49:39 Eastern US
krista (mom of 3 and 7 year old married since 1991) from 65.227.39.115
well, when you have no symptoms and can't tell if you are running low and have small children you have to do what you have to do.

Wed Mar 5 2003 21:49:49 Eastern US
Mel from 198.144.10.132
Shelly, $20 is really kind of high. It's a very simple cable, only three wires, standard plug (serial on one end). And you are paying about 65¢ per strip (maybe more). Just MHO

Wed Mar 5 2003 21:49:51 Eastern US
TigerLily (t1 15 yrs) from 137.186.254.184
oh, DS........ that's how newbies learn trends..... and how people with small children treat diabetes

Wed Mar 5 2003 21:49:56 Eastern US
Colleen C. (Moderator) from 12.235.158.186
Ellen: Interesting idea, but no plans at this time for the ketone strip...

Wed Mar 5 2003 21:50:15 Eastern US
Jennifer/John/Shelly (OneTouch UltraSmart Product Team) from 148.177.1.212
Dave - Check out UltraSmart! OneTouch UltraSmart has SmartButtons for food, medication, exercise and other health factors that let you record what's going on around your blood glucose results.

Wed Mar 5 2003 21:50:25 Eastern US
Connie(BC) (Type 1) from 209.148.234.145
DiabeticSolutions, you're obviously not a diabetic, most don't have a lot of "tends"

Wed Mar 5 2003 21:50:28 Eastern US
Ellen (FL) (Zack 15, dx'd @ 15 months, pumpHi) from 152.163.189.201
I think checking bgs as much as one feels is necessary to e comfortable with their diabetes , is the right amount...shouldn't be limited to "theory" or to insurance company dictates.

Wed Mar 5 2003 21:50:41 Eastern US
ms from 64.12.96.107
good question ellen!! very important feature that i know i would use!! had to pull out the precision i have for ketone testing tonight

Wed Mar 5 2003 21:50:51 Eastern US
Shelley (Mom to Joshua, 3, dx'd. @ 20 mos.) from 204.146.85.150
Mel - Therasense is around $70.00 ACK!

Wed Mar 5 2003 21:50:52 Eastern US
Colleen C. (Moderator) from 12.235.158.186
Terrell: What's your question?

Wed Mar 5 2003 21:51:13 Eastern US
Laura B (CWD Events, Sam's mom) from 68.43.235.39
Frequent testing equals tight control. Especially for our type 1 kids. Thank goodness for alternate site testing! :-)

Wed Mar 5 2003 21:51:27 Eastern US
Jennifer/John/Shelly (OneTouch UltraSmart Product Team) from 148.177.1.212
Dave - Also, you'll be able to see the patterns and trends in these events right on the meter screen!

Wed Mar 5 2003 21:51:31 Eastern US
Linda from 24.70.149.30
Hi, Sales Rep...are you a type 1 diabetic?

Wed Mar 5 2003 21:51:47 Eastern US
Connie(BC) (Type 1) from 209.148.234.145
"trends"

Wed Mar 5 2003 21:51:56 Eastern US
Ellen (FL) (Zack 15, dx'd @ 15 months, pumpHi) from 152.163.189.201
Ms, I can only hope the result was negative!

Wed Mar 5 2003 21:52:15 Eastern US
Jennifer/John/Shelly (OneTouch UltraSmart Product Team) from 148.177.1.212
Betty - The only 'limitation' is the total number of records.

Wed Mar 5 2003 21:52:16 Eastern US
Randy (4,3 diabetic for 32 years, dialysis patient) from 68.107.8.52
DS despite the criticism, thank you trying to help

Wed Mar 5 2003 21:52:29 Eastern US
Terrell (45, T2, dx'd Nov 2001) from 4.65.150.131
COlleen, SInce the OTUS has such a large memory, was wondering if you could chart two different people, using the one monitor.

Wed Mar 5 2003 21:52:31 Eastern US
ms from 64.12.96.107
:-) if you are around after this chat, we can chat about it :-)

Wed Mar 5 2003 21:52:33 Eastern US
Jennifer/John/Shelly (OneTouch UltraSmart Product Team) from 148.177.1.212
Betty - OneTouch UltraSmart holds 3000 records!

Wed Mar 5 2003 21:52:39 Eastern US
schustrs (diag at 3) from 67.64.100.41
Trends, with our 5 year old we went from 50 to 500 and back to 50 in 3 hours flat, trend that . . .

Wed Mar 5 2003 21:52:47 Eastern US
Ellen (FL) (Zack 15, dx'd @ 15 months, pumpHi) from 152.163.189.201
I think it's a terrific idea - bravo to the product team.

Wed Mar 5 2003 21:52:48 Eastern US
Mari (Type 1 for 22 years, wear a pump) from 66.122.213.156
Connie - thank you! Until I regularly started testing 10+ times a day my A1C's were way too high. My "trends" change day to day! By making the choice to test this much I have gotten my A1C's below 6.5 AND I feel a ton better! And a machine that does the test in 5 seconds makes it all possible! Thanks LifeScan.

Wed Mar 5 2003 21:52:58 Eastern US
wex (wex) from 64.30.198.157
How long does a test take in seconds?

Wed Mar 5 2003 21:53:10 Eastern US
krista (mom of 3 and 7 year old married since 1991) from 65.227.39.115
well, this is the first chat i have ever joined. So far i am still confused.

Wed Mar 5 2003 21:53:22 Eastern US
Jennifer/John/Shelly (OneTouch UltraSmart Product Team) from 148.177.1.212
Terrell - The way you can look at data from two monitors is by using the OneTouch Diabetes Management Software.

Wed Mar 5 2003 21:53:33 Eastern US
Jennifer/John/Shelly (OneTouch UltraSmart Product Team) from 148.177.1.212
Wex - A fast 5 seconds!

Wed Mar 5 2003 21:53:41 Eastern US
Mary Beth (mom to Catie, 12, dx'd 4-2-2002....Just got her new Ultrasmart today!!!) from 68.67.3.213
ROFL!! Gotta run...thanks for the chat...

Wed Mar 5 2003 21:53:43 Eastern US
Ellen (FL) (Zack 15, dx'd @ 15 months, pumpHi) from 152.163.189.201
schustrs - is that a bumper sticker "trend that"? LOL!

Wed Mar 5 2003 21:53:49 Eastern US
Colleen C. (Moderator) from 12.235.158.186
Mari: You are so welcome! We love customer success stories!

Wed Mar 5 2003 21:53:50 Eastern US
Jerry (Diabetic) from 68.116.12.156
I am logging on late--sorry, I had a meeting. Will my current Lifescan software on my computer be compatable with downloading reports for my doctor?

Wed Mar 5 2003 21:53:51 Eastern US
Terrell (45, T2, dx'd Nov 2001) from 4.65.150.131
example a parent and child using one meter.

Wed Mar 5 2003 21:54:04 Eastern US
Linda from 24.70.149.30
Sales Rep, do you have Type 1 diabetes?

Wed Mar 5 2003 21:54:07 Eastern US
Wendy from 12.89.191.32
krista..this is a confusing chat..lots of people..and lots of question

Wed Mar 5 2003 21:54:09 Eastern US
Mike from 207.232.89.182
Mel, I have one of the older non-molded cabels and between the three wire plug and the serial port plug there is an electronic module that does some type of data/signal conversion. When you think about it $20 is not to bad, it lasts a long time.

Wed Mar 5 2003 21:54:16 Eastern US
ms from 64.12.96.107
krista, WELCOME - this is a hard one to join for the first time :-)as we are discussing a particular product - may want to head over to the "parents" room when this is over - will find more interactive chat there

Wed Mar 5 2003 21:54:36 Eastern US
Connie(BC) (Type 1) from 209.148.234.145
Wex depends on the meter, 1 meter I have takes 5-19 seconds 1 takes 30 seconds I think the ultra is 5 seconds

Wed Mar 5 2003 21:55:01 Eastern US
Sheila (53, dx'd at 18 on insulin pump) from 209.214.157.95
can you use the intouch program with this meter.

Wed Mar 5 2003 21:55:04 Eastern US
Terrell (45, T2, dx'd Nov 2001) from 4.65.150.131
I mena other than one person being labled as CTRL

Wed Mar 5 2003 21:55:24 Eastern US
Connie(BC) (Type 1) from 209.148.234.145
that should be 5-9 seconds

Wed Mar 5 2003 21:55:37 Eastern US
Colleen C. (Moderator) from 12.235.158.186
This has been a busy chat... We only have 5 minutes left, what else would you like to know about OneTouch UltraSmart?

Wed Mar 5 2003 21:55:41 Eastern US
Jennifer/John/Shelly (OneTouch UltraSmart Product Team) from 148.177.1.212
Jerry - Welcome to the chat. OneTouch UltraSmart will be compatible with the new OneTouch Diabetes Management Software available soon.

Wed Mar 5 2003 21:55:54 Eastern US
krista (mom of 3 and 7 year old married since 1991) from 65.227.39.115
i am the diabetic so far my children have been lucky not to be. They have witnessed what can happen and that is traumatic enough.

Wed Mar 5 2003 21:55:54 Eastern US
Laura B (CWD Events, Sam's mom) from 68.43.235.39
Krista - The chats are sometimes hard to follow - several threads running at once. However, the transcripts are available on the CWD and D123 websites, so you can look at them in entiretly later.

Wed Mar 5 2003 21:55:55 Eastern US
wex (Type II) from 64.30.198.157
currently have one touch profile at 45sec so 5 sec is much better.

Wed Mar 5 2003 21:56:01 Eastern US
Steve (Dad w/Type 2 ) from 12.247.156.157
Even though one might think that 20 seconds for a result is not a long time, by the time I place my blood onto the strip and put the meter down it has my results. 20 seconds is a long time!

Wed Mar 5 2003 21:56:11 Eastern US
Linda from 24.70.149.30
Sales Rep, I guess not, or you would understand why they would test 7-10 times per day. It's to achieve good control!!!!!!!!

Wed Mar 5 2003 21:56:11 Eastern US
ms from 64.12.96.107
i think i missed it... will this meter also take 5 seconds?

Wed Mar 5 2003 21:56:20 Eastern US
Randy (4,3 diabetic for 32 years, dialysis patient) from 68.107.8.52
Sheila - Nope, the new software is due in June. You can see graphs on the meter it self.

Wed Mar 5 2003 21:56:22 Eastern US
schustrs (diag at 3) from 67.64.100.41
The new meter doesn't fit in the bags we have, did Lifescan talk to any bag makers about the meter?

Wed Mar 5 2003 21:56:29 Eastern US
Jennifer/John/Shelly (OneTouch UltraSmart Product Team) from 148.177.1.212
Jerry - There is another chat on April 9 from 6-7 p.m. PST about the new software.

Wed Mar 5 2003 21:56:34 Eastern US
Mel from 198.144.10.132
Mike, The price is not real bad (and I have one). My main point was that we're spending several dollars each day for strips; they can afford to include the cable with the meter!

Wed Mar 5 2003 21:56:50 Eastern US
Ellen (FL) (Zack 15, dx'd @ 15 months, pumpHi) from 152.163.189.201
What's the manufacturer's suggested retail price of this meter?

Wed Mar 5 2003 21:56:58 Eastern US
Betty from 64.12.96.107
What are the choices we have for entries for health? and for food?

Wed Mar 5 2003 21:57:22 Eastern US
wex (Type II) from 64.30.198.157
Colleen C. - what shortcomings does the meter have?

Wed Mar 5 2003 21:57:34 Eastern US
schustrs (diag at 3) from 67.64.100.41
My aoplogies to the crowd here, it fits in our bag!

Wed Mar 5 2003 21:57:34 Eastern US
TigerLily (t1 15 yrs) from 137.186.254.184
when will there be information on the UltraSmart for Canadian consumers?

Wed Mar 5 2003 21:57:38 Eastern US
Mike from 207.232.89.182
Mel I hear you there big time!

Wed Mar 5 2003 21:57:46 Eastern US
Jennifer/John/Shelly (OneTouch UltraSmart Product Team) from 148.177.1.212
Betty - You can enter under the Food category, the amount of carbs, fats, proteins and calories.

Wed Mar 5 2003 21:57:59 Eastern US
barbara (mom of kevin, 14, dx 8-00, pumping) from 64.152.240.67
Are insurance co. covering the cost?

Wed Mar 5 2003 21:58:02 Eastern US
Connie(BC) (Type 1) from 209.148.234.145
MEl I agree, I haven't paid for a meter or a canle since I bought my first meter in 1975!

Wed Mar 5 2003 21:58:07 Eastern US
Colleen C. (Moderator) from 12.235.158.186
Sheila: The current IN TOUCH Software does not support OneTouch UltraSmart. We will be launching a new software: OneTouch Diabetes Management Software v2.0 in the next month. And will be having a chat here on April 09 from 6-7 PST to discuss. Join us then!

Wed Mar 5 2003 21:58:18 Eastern US
ms from 64.12.96.107
Those of us here are comitted to our care - it would be nice for there to be immidiate incentives to long standing users and others who are invested in diabetes care :-)

Wed Mar 5 2003 21:58:31 Eastern US
krista (mom of 3 and 7 year old married since 1991) from 65.227.39.115
well, thanks everyone glad to have gotten the chance to join. thanks for this lifescan wish i would have understood it better.

Wed Mar 5 2003 21:58:32 Eastern US
krista (mom of 3 and 7 year old married since 1991) from 65.227.39.115
well, thanks everyone glad to have gotten the chance to join. thanks for this lifescan wish i would have understood it better.

Wed Mar 5 2003 21:58:40 Eastern US
Randy (4,3 diabetic for 32 years, dialysis patient) from 68.107.8.52
for bag size problems; try hip bags. the new one fits there

Wed Mar 5 2003 21:58:52 Eastern US
Jennifer/John/Shelly (OneTouch UltraSmart Product Team) from 148.177.1.212
Betty - For the Health category, you can enter stress, hypo, illness, vacation. You can also enter doctor's appointments, HbA1c, Microalbumin, etc.

Wed Mar 5 2003 21:58:54 Eastern US
Connie(BC) (Type 1) from 209.148.234.145
cale=cable

Wed Mar 5 2003 21:59:06 Eastern US
ms from 64.12.96.107
may have missed this one too - can the ultra be downloaded with the new software as well as the ultrasmart?

Wed Mar 5 2003 21:59:25 Eastern US
Ellen (FL) (Zack 15, dx'd @ 15 months, pump) from 152.163.189.201
Are the reps going to be distributing these meters to the ped endos offices like they do other meters? After all, you really want us to use your strips.

Wed Mar 5 2003 21:59:32 Eastern US
Colleen C. (Moderator) from 12.235.158.186
Barbara: Coverage of meters varies health plan to health plan. The OneTouch Ultra Test Strip is covered by the majority of health plans and Medicare Part B.

Wed Mar 5 2003 22:00:01 Eastern US
ms from 64.12.96.107
krista, if you have time... pop into the parents room

Wed Mar 5 2003 22:00:01 Eastern US
Jacky D (Mom of Rissa, 12 andf Allie, 5!!!) from 64.12.96.107
I would have liked o see a food database, like we see in the PDA monitoring software, but it will not stop me from trying this meter. Maybe you an fit that in the next meter?

Wed Mar 5 2003 22:00:17 Eastern US
Sheila (53, dx'd at 18 on insulin pump) from 209.214.157.95
what is the price

Wed Mar 5 2003 22:00:38 Eastern US
Jeff Hitchcock (Marissa, 15, dx'd at 2, pumping) from 216.68.227.14
Colleen, I'd like to thank you and the OneTouch UltraSmart product team for stopping by for the chat. We had quite a crowd!

Wed Mar 5 2003 22:01:10 Eastern US
Mel from 198.144.10.132
Are you going to answer my question about beta testing your software?

Wed Mar 5 2003 22:01:12 Eastern US
Steve (Dad w/Type 2 ) from 12.247.156.157
Thanks, team!

Wed Mar 5 2003 22:01:18 Eastern US
DoogieDobe (35 yo male with T1 diabetes for 22 years) from 204.186.217.33
Sorry I'm late. I should have my new Smart meter tomorrow.

Wed Mar 5 2003 22:01:22 Eastern US
Colleen C. (Moderator) from 12.235.158.186
ms: Yes, the new OneTouch Software v2.0 will support ALL LifeScan Meters with a data port.

Wed Mar 5 2003 22:01:26 Eastern US
ms from 64.12.96.107
Ellen, only ped endo offices? How about adults too? :-) :-)

Wed Mar 5 2003 22:01:28 Eastern US
Janet (my2b) from 199.174.218.222
Thanks for all the info... very informative..

Wed Mar 5 2003 22:01:28 Eastern US
TigerLily (t1 15 yrs) from 137.186.254.184
thanks all! cya later

Wed Mar 5 2003 22:01:41 Eastern US
WillieM (47 Type 2) from 63.226.57.37
Good info Thanks

Wed Mar 5 2003 22:01:42 Eastern US
ms from 64.12.96.107
colleen, excellent!

Wed Mar 5 2003 22:01:45 Eastern US
Jennifer/John/Shelly (OneTouch UltraSmart Product Team) from 148.177.1.212
MS - LifeScan is committed to patients with diabetes and bringing you the best products and services. Please check out www.LifeScan.com to learn about our OneTouch Gold program. Thank you.

Wed Mar 5 2003 22:01:51 Eastern US
Terrell (45, T2, dx'd Nov 2001) from 4.65.150.131
Yes thanks for answering questions tonight.

Wed Mar 5 2003 22:01:54 Eastern US
Ellen (FL) (Zack 15, dx'd @ 15 months, pump) from 152.163.189.201
Again , I'd like to salute the product development team for this product. Seeing the graphs etc. should be very useful.

Wed Mar 5 2003 22:01:57 Eastern US
Connie(BC) (Type 1) from 209.148.234.145
atta girl MS!!!LOL

Wed Mar 5 2003 22:01:58 Eastern US
barbara (mom of kevin, 14, dx 8-00, pumping) from 64.152.240.67
thanks for the info

Wed Mar 5 2003 22:02:00 Eastern US
Betty from 64.12.96.107
I'm curious about the etc. on the health. Does it let us keep track of Chol, LDL, HDL etc.?

Wed Mar 5 2003 22:02:22 Eastern US
DoogieDobe (35 yo male with T1 diabetes for 22 years) from 204.186.217.33
Will the new Smart meter have different software than what is on LifeScan's website now?

Wed Mar 5 2003 22:02:31 Eastern US
Steve (Dad w/Type 2 ) from 12.247.156.157
You've convinced me. I want one and I want it now! (Free, of course)

Wed Mar 5 2003 22:02:32 Eastern US
Jennifer/John/Shelly (OneTouch UltraSmart Product Team) from 148.177.1.212
Sheila - Thank you for joining us. The OneTouch UltraSmart will be sold at retail for about $99. If you send in your $20 rebate, the price comes down to about $79. If you trade in an old meter (any non-OneTouch meter and OneTouch Profile), you get $30 more back, taking down your cost to about $49.

Wed Mar 5 2003 22:03:07 Eastern US
ms from 64.12.96.107
Jennifer, thanks - already part of it :-)

Wed Mar 5 2003 22:03:14 Eastern US
Colleen C. (Moderator) from 148.177.1.212
OK, thanks everyone for joining us tonight. That's the end of our chat. Please check out www.LifeScan.com for more information about the OneTouch UltraSmart Meter, and join us next month (April 09 from 6-7 pm PST) to learn more about the new OneTouch Software. Good night CWD customers and LifeScan Product Team!

Wed Mar 5 2003 22:03:51 Eastern US
DoogieDobe (35 yo male with T1 diabetes for 22 years, pumping for 3 months) from 204.186.217.33
IT will use the same strips as the Ultra right?

Wed Mar 5 2003 22:03:55 Eastern US
Mike from 207.232.89.182
Sheila, I have seen them on line for $85 - $90 with a $20 + $30 = $50 rebate.

Wed Mar 5 2003 22:04:01 Eastern US
DoogieDobe (35 yo male with T1 diabetes for 22 years, pumping for 3 months) from 204.186.217.33
Thanks Lifescan

Wed Mar 5 2003 22:04:10 Eastern US
Terrell (45, T2, dx'd Nov 2001) from 4.65.150.131
Steve would you happen to know if the Diabetes Expos (are the country), happen to give away meters?

Wed Mar 5 2003 22:04:22 Eastern US
Colleen C. (Moderator) from 148.177.1.212
DoogieDobe: Yes -- need to wait for new softare, but OneTouch UltraSmart uses OneTouch Ultra Test Strips.

Wed Mar 5 2003 22:04:26 Eastern US
ms from 64.12.96.107
Thanks for providing us with information on what seems to be another great lifescan product. Look forward to upgrading in the future .

Wed Mar 5 2003 22:04:38 Eastern US
Jennifer/John/Shelly (OneTouch UltraSmart Product Team) from 148.177.1.212
Thank you everyone. LifeScan Customer Service is available 24/7, as is LifeScan.com. We have enjoyed chatting with you this evening. Thank you.

Wed Mar 5 2003 22:04:59 Eastern US
Terrell (45, T2, dx'd Nov 2001) from 4.65.150.131
are=around

Wed Mar 5 2003 22:05:40 Eastern US
DoogieDobe (35 yo male with T1 diabetes for 22 years, pumping for 3 months) from 204.186.217.33
Thanks Colleen. I meant to be here on time but was taking practice tests.

Wed Mar 5 2003 22:06:44 Eastern US
Colleen C. (Moderator) from 148.177.1.212
DoogieDobe: You can read the transcript tomorrow. Good night!

Wed Mar 5 2003 22:07:34 Eastern US
DoogieDobe (35 yo male with T1 diabetes for 22 years, pumping for 3 months) from 204.186.217.33
ok Thanks!!



                 
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Last Updated: Friday December 03, 2004 12:23:46
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