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Question:

From Hawthorne, New York, USA:

I live with my Grandmother. She has had diabetes for a pretty long time and she is 80 years old this year. She just received a new meter. She has had trouble using it and keeping it calibrated to the right number.

My girlfriend informed me of another meter. I have never heard of it but she told me that it is said to be very easy to use.

My Grandmother does not understand how to use a lot of the other products that are out there and they just discontinued her old machine's testing strips. If you know if this is a better product or of another easy to use product please let me know.

Answer:

I know how frustrating it can be when equipment does not work as you expected it would. The new meters in general have a very good reputation. I would suggest, rather than buying anything new just yet, call the 1-800 number on the back and tell them the trouble you are having. If it is the machine, they will send you a new one within a day or two. They will also walk you and your grandmother through the testing process to make sure there are no problems with her technique.

KS

Original posting 24 Mar 1999
Posted to Blood Tests and Insulin Injections

  
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Last Updated: Tuesday April 06, 2010 15:09:02
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