From London, Kentucky, USA:
My daughter has been using a Medtronic MiniMed insulin pump for one year. We have trouble getting her supplies. We've waited as long as eight to nine weeks to get her order and she has run out of supplies. This has happened each time that I've placed an order, I call the company and everyone gives me the run around as to what is going on. Is this normal for everyone that is on the pump? What can I do about it?
This is quite unusual and I can understand why you are frustrated. I would start with the customer service department for Medtronic MiniMed. If you are still unhappy with the service, then I'd suggest finding a distributor who carries pump supplies. You can search for "insulin pump supplies" on the Internet. If you can find a local distributor, even better. Then your supplies are only minutes away and not weeks!
Last Updated: Tuesday April 06, 2010 15:09:58
This Internet site provides information of a general nature and is designed for educational purposes only. If you have any concerns about your own health or the health of your child, you should always consult with a physician or other health care professional.
This site is published by T-1 Today, Inc. (d/b/a Children with Diabetes), a 501c3 not-for-profit organization, which is responsible for its contents. Our mission is to provide education and support to families living with type 1 diabetes.
© Children with Diabetes, Inc. 1995-2016. Comments and Feedback.